Privacy Policy

Introduction

echo-chassis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website echo-chassis.com or engage our ecological consulting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out our contact forms
• Request a quote or consultation
• Subscribe to our newsletter
• Engage our professional services

This information may include:

• Name and job title
• Email address
• Company or organisation name
• Project details and site locations
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotes
• To deliver our ecological consulting services
• To send administrative information and project updates
• To improve our website and services
• To comply with legal obligations
• To protect against fraudulent or illegal activity

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where processing is necessary to comply with the law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project records are typically retained for seven years following project completion.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us using the details provided below.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website and conducting our business. These parties are obligated to keep your information confidential and secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

echo-chassis
47 Riverside Walk
Bristol BS1 6WL
United Kingdom

Email: [email protected]